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Field Services:
On-Site Technical Interventions

From deployment to critical one-off fixes, we deliver where you need it.

< 4h
On-site GTI (IDF)
500+
Interventions per year
100%
National coverage
J+1
Intervention report

Our Field Solutions

Mass rollouts and targeted interventions across all your sites.

IT Moves & Transfers

End-to-end management of IT moves (workstations, servers, racks) with rigorous methodology.

  • Logistics planning
  • Secure packaging
  • Specialized transport
  • Day-0 re-commissioning

Deployment & Rollout

Mass or targeted installation of new equipment (PCs, POS, kiosks) across all sites.

  • Imaging/Mastering
  • Logistics & storage
  • On-site installation
  • User acceptance

Proximity Maintenance

Corrective and preventive interventions to ensure service continuity for local equipment.

  • On-site diagnostics
  • Replacement (Swap)
  • Preventive maintenance
  • Asset management

User Support

Assistance and troubleshooting for end-users during deployments and incidents.

  • On-site assistance
  • Peripheral setup
  • Network connectivity
  • User guidance

A controlled process

Each intervention follows a strict protocol to ensure service quality and traceability.

01

Qualification & Planning

Needs analysis, technical pre-qualification and appointment booking with the local site.

02

Preparation & Logistics

Hardware checks, imaging in workshop and secure shipping.

03

On-site Intervention

Installation, configuration and testing by our qualified technicians.

04

Acceptance & Report

User validation and signed intervention report.

Need an intervention?

Our technicians operate across France. Let's discuss your rollout or maintenance needs.

Let's discuss your project